Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- SCS C., David Pennington
- DTRichmond, KYCustomer since May 2015
“Your service has been excellent. Claims have been handled quickly and with a minimum of Inconvenience. All questions have been answered quickly and clearly. We would and have recommended your agency and Erie.”
- RMRicky M., Corbin, KYCustomer since Nov 2015
“Fast courteous service, competitive rates great company.”
- BMCorbin, KYCustomer since Jun 2015
“I always get a quick response from our agent and he is always very helpful.”
- TMtiffany m., Richmond, Kentucky
“I love how personable it seems when I call or receive a call from you all!”
- JEJoy E., Richmond, KYCustomer since Jun 2018
“So easy to work with and super helpful! Very easy insurance experience!”
- JPRichmond, KYCustomer since Nov 2015
“Your pay plan and lock in mode are great. Your prices and competitive and Nick Mills is very responsive when we call him. I highly recommend the G.L. Herndon Ins. Co”
- KWKenneth W., Richmond, KYCustomer since May 2015
“Nick is always available and we appreciate that so much!!!!
Great Service and Great Rates!!!!!!” - RKRobert K., Nicholasville, KYCustomer since Dec 2005
“Nick and everyone at the agency quickly handle any of my needs. They are friendly, knowledgeable and provide fantastic coverages along with first class service. ”
- TRThomas R., London, KYCustomer since May 2015
“Our family has been very satisfied with the service we have been provided to cover all of our insurance needs by Nick Mills and G.L. Herndon Insurance Agency. We will continue to refer others to make the switch.”
- VANicholasville, KYCustomer since May 2018
“My tax preparer recommended that I check out Erie Insurance when I was complaining about how much I was paying for my homeowners and auto insurance. I went to the Home & Garden Show sometime after that and met a representative from the company (Katey Keeton) who gave me a packet of information. Upon getting my homeowners renewal information and seeing how much it increased again, I decided to call Erie. They were able to reduce my costs while increasing my coverage with an additional umbrella policy. Katey has been very informative and responsive to my needs.”
- BHBilly H., Richmond, Kentucky
- MMMichael M., Richmond, Kentucky
“My wife and I are both retirees from the insurance industry and understand company operations and many of the companies in today’s market. We were excited to find out that Erie Insurance, a company we both respect professionally, was available to us in Kentucky. We were pleased with the rates quoted and with the knowledge demonstrated by Katie during the underwriting process. All the ingredients needed for a long-term business relationship appear to be evident in this agency.”
- JDJennifer D., Richmond, KYCustomer since May 2017
“When I have a question our agent is always responsive and is honest in answering my questions or addressing my concerns. The company also tried to work with us when we were buying our home and our agent was very helpful. I have recommended your agency to a friend who now has her auto and home insurance through your company. ”
- APAdam P., London, KYCustomer since Apr 2015
“When I first switched insurance companies it was for the great price but in the 3 plus years Nick has been my agent I have received the best service I have ever experienced with an insurance agent. Great job Nick! I refer you to everyone I know when they need insurance. ”